Effective and Scalable CRM Strategies


Customer Relationship Management (CRM) goes beyond just keeping track of your clients and the relationship with them. Done well, it allows businesses to:


Read more about our CRM services here.


Microsoft Dynamics 365 CRM

Affordable, adaptable and easy to use our CRM solutions are designed with the needs of mid market companies at its core.

With more than 15 years of experience in extending CRM functionalities beyond customer information management, our team of Microsoft Dynamics CRM certified practitioners have helped organisations across industries, improve productivity across a broad range of business priorities including field services, operations, project services and more.

We deliver practical and optimal solutions that will transform the way you do business to better meet the changing market and needs of your customers. Through modelling and automation, our team of CRM developers and consultants introduces relevant, customised business logic and workflows into CRM to optimise its full potential for your business.


CRM for NPOs 

SFIT has helped NPOs maximise productivity by allowing them to focus on their mission with the right tools to develop stronger donor relationships, engage the community to touch more volunteers and to automate internal processes. Read more on how we can and have helped NPOs to align business process with their mission and people in our brochure and case study.