Data Analytics

Stone Forest IT has helped businesses across industries and size benefit from data and analytics to drive positive outcomes for the business and its customers, while still maintaining and facilitating the highest level of data protection. Key benefits include: 

  • Proactivity and needs anticipation
  • Delivering relevant product/service 
  • Personalisation and quality service
  • Optimising and improving operational efficiency
  • Mitigating risk and fraud

 


Business Intelligence (BI)

BI is about analysing what has happened to date and looking for efficiencies to optimise the business in the future. With BI, you can analyse and visualise CRM, ERP and other raw data to draw conclusions and uncover hidden patterns, correlations and other business insights for smart business decisions.

Leveraging on the latest BI tools - Microsoft Power BI and Tableau, SFIT has helped companies across industries to:

  • Consolidate and share data from multiple sources effortlessly
  • Create a dashboard of key business metrics
  • Minimise manual and repetitive work in Microsoft Excel
  • Extract real-time information and multi-dimensional analysis reports
  • View, manipulate, analyse and distribute reports in a familiar Microsoft Excel format

 


Operational Intelligence (OI)

OI on the other hand is more about driving business operations by visualising live real time of machine-generated data into real-time dynamic and business analytics that delivers visibility and insights for sound decision making.

Machine data is one of the fastest growing and complex areas of big data. These may include data from Internet of Things (IoT) sensors and mobile devices etc. It is generated every millisecond, every day, typically in unpredictable formats that are difficult to process and analyse. However this data is extremely valuable for any business providing records on user transactions, customer behavior, sensor activity, security threats, fraudulent activity and much more. 

Benefits of OI include:

  • Real-time monitoring for patterns and thresholds
  • Granular role-based security and access controls
  • Collection and indexing of machine data from virtually any source
  • Automatic detection of interesting patterns in your data